Contact Centre Solutions

Integrate your call centre operations seamlessly with intelliO, boosting efficiency and optimising customer interactions.

Experience streamlined workflows, smarter decision-making, and enhanced customer relations with this combined powerhouse.

Contact Centre & CRM in one place



Automated Dialling & Lead Management

Our integration with Connex One predictive dialing solutions allows automated dialing processes based on pre defined rules to be created with ease. Lead management has never been so easy with omni channel communications in one place.




Back Office Automated Telephony

Click to dial, intelligent IVR routines, screen pop of customer record on call answering and more. We are fully integrated with 3CX to provide a seamless CRM/Telephony solution for managing calls through one platform.


Comprehensive Reporting

CRM activity combined with telephony data to give comprehensive user activity. Ensure calls are made/handled to expected SLA's with automated actions occurring on pre-defined event triggers. Dashboards & wallboards bring real time statistics to life.

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Contact
  • Intellisoft Ltd,
  • 1 Derwent House, Richmond Business Park, Sidings Court, Lakeside, Doncaster, DN4 5NL

  • Tel: +441302 430 874
  • email: info@intellio.co.uk

  • Company Number: 11994897
  • VAT number: GB 344104732
About

intelliO is the flagship product
of Intellisoft Ltd.


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