Integrate your call centre operations seamlessly with intelliO, boosting efficiency and optimising customer interactions.
Experience streamlined workflows, smarter decision-making, and enhanced customer relations with this combined powerhouse.
Our integration with Connex One predictive dialing solutions allows automated dialing processes based on pre defined rules to be created with ease. Lead management has never been so easy with omni channel communications in one place.
Click to dial, intelligent IVR routines, screen pop of customer record on call answering and more. We are fully integrated with 3CX to provide a seamless CRM/Telephony solution for managing calls through one platform.
CRM activity combined with telephony data to give comprehensive user activity. Ensure calls are made/handled to expected SLA's with automated actions occurring on pre-defined event triggers. Dashboards & wallboards bring real time statistics to life.